Most orders placed online at will ship within a week.
If you have not received your order within 14 business days please contact or call us at  415-821-3070.

Shipping is free for retail customers within the continental US.
Please contact us if you need expedited shipping for an additional charge.

For orders placed outside of the US, an additional shipping fee will be calculated once we process your order. We typically ship International orders via First Class or Priority Mail, and you will receive a second invoice for shipping charges once the order is ready to ship. If you have specific shipping needs or questions regarding International shipping, please contact


  • Return the item(s) in the same box that you received it/them in.
  • If you do not have the original box find one that is big enough to accommodate the item(s). If you fold or smash the merchandise we will not be able to honor the return.
  • A credit will be applied to credit card upon receipt of return. If you wish to exchange, please place a new order online.
  • Return the item(s) within 30 days. Returns received after 30 days will not be honored.